7923 Route 873 Slatington, PA 18080
   phone : 484-553-6031  

Terms & Conditions

Terms & Conditions

General Information - Prices and policies are subject to change without notice. Xtreme Outlaw Chassis Works, LLC reserves the right to substitute equal or better parts if listed parts are not available. Every reasonable effort will be made to notify the customer of substitutions. Most of our kits and components come unassembled in raw finish. Unless otherwise noted, the kits are shown assembled and/or finished for illustration purposes only.

Payment Terms - We accept Master Card, and Visa. All credit cards are checked using an Address Verification System. For your protection, we reserve the right to refuse shipment to any address not listed as the card’s billing address. Any order failing address verification is subject to credit hold pending further verification. We may also require the card holder to fill out a Credit Card Authorization form. As added security, we may require photocopies of the front and back of the credit card being used, and a photocopy of a second I.D. such as a driver’s license. This is required on all overseas orders. Orders can be prepaid using cashier’s checks or money orders and must include sufficient funds to cover shipping. Orders paid for in this manner will be held until funds have cleared the issuing bank. COD payments are reserved for established accounts in good standing and may be limited to $500.00 per order. Additional handling charges may be applied to international orders. All shipments via truck must be prepaid and are shipped freight collect. Carbon fiber products require 100% prepayment and all other special order items and chassis' require a minimum 50% deposit. Payment terms for cars are defined in their contracts. Deposits for any custom special order(s) are not refundable. Special order items may be subject to additional incoming freight charges. Unless prior authorization is received, all items purchased at our location must be paid in full by secured funds. Any items remaining in our possession for 30 days after receipt or notification of completion are subject to additional fees and/or forfeiture of the item(s). Additional charges for storage may be applied. Please remit all forms of payment to Xtreme Outlaw Chassis Works, LLC.

Sales Tax - Xtreme Outlaw Chassis Works, LLC charges sales tax for merchandise ordered on this website based on the applicable state sales tax rate and the location to which the order is being shipped.

Return Policy - Xtreme Outlaw Chassis Works, LLC will accept items purchased from us, with the exception of electrical devices, books, software, special orders and custom-built parts, for return or exchange within a period of 14 days from the date of the invoice. We do not refund shipping or handling charges. After 14 days, we will accept only DEFECTIVE parts for repair or exchange at our discretion. Coil springs can be exchanged at our discretion, as long as they are returned in sellable condition with no rust or scratches. All returns are subject to a 20% re-boxing and re-stocking charge. All header kits will be charged the 20% re-boxing and re-stocking fee, NO EXCEPTIONS. Special orders, custom built parts or any item built to customer specifications will not be accepted for return or exchange. Any items which have been used, modified, altered or returned in such a condition as to not be re-sellable will not be accepted and no credit will be processed. Items to be exchanged must be in our possession and inspected before we can send out the exchanged parts without charging you for the item(s). If you require the part before this process can be completed, we will be glad to ship the new item billed to your credit card and then issue the credit once the original item returns to us in good condition. Before returning any item for credit or exchange, you must call to obtain an RMA. Please have your invoice handy when you call to get your RMA. All returns and exchanges must have an RMA number clearly visible on the outside of the box and a copy of the original invoice inside the box, along with any other documentation that may be required to process your request.

Freight Charges - Customers are responsible to pay all incoming freight and handling charges incurred for special order items. All outgoing shipping charges will be added to each customer invoice.

International Shipments - All orders and freight charges must be paid in full before orders will be released. Any additional freight charges, duties or tariffs incurred will be the responsibility of the customer.  Customs and import duties may be applied to International orders when shipments reach their destinations. Such charges are the responsibility of the recipient of the order and vary from country to country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Xtreme Outlaw Chassis Works, LLC is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Refused Shipments -The customer shall be liable for any costs incurred from any refused shipment(s) regardless of reason/circumstance. Xtreme Outlaw Chassis Works, LLC will be reimbursed for this expense before any further shipments will be permitted. Customers with prior refusals must prepay or provide a credit card number for any future order.

Chassis Quote – The customer will be asked to complete the Xtreme Outlaw Chassis Works, LLC Whole Car Price Guide (WCPG) reflecting build options. Your quote will be based upon the options selected and the approximate labor costs to complete the build.

Payment and Work Scheduling - Fifty percent (50%) of the estimated total cost of the work is due when an order is placed for an onsite build. Twenty-five percent (25%) of the estimated total cost is due when work is started, with the remaining twenty-five percent (25%) due upon customer notification that the job is complete.  Upon receipt of this payment, the build will be scheduled in the order in which it was received. During this time, parts and/or special order items may be ordered in anticipation of work initiation.  Specific start and/or completion dates for onsite builds are not provided to allow for modifications as requested by each customer.    Modifications and options added throughout the process, and associated labor costs, must be paid upon final billing. Labor hours are estimated and final billing will reflect the actual labor for each line item.

Storage Fees - Xtreme Outlaw Chassis Works, LLC expects a prompt final payment and pickup of your car. After 7 days, a daily storage fee @ 25.00 per day will be applied to your balance.

Claims - Inspect your order upon receipt. Claims for damages, open or concealed, must be made immediately to the delivery company. If a shipment is damaged, keep all box and packing materials for carrier inspection and take photographs when possible. Bring any damage to the attention of the delivery person and make a written notice. Claims for shortages or incorrect items must be made to Xtreme Outlaw Chassis Works, LLC within five (5) days of delivery.

Finish - Xtreme Outlaw Chassis Works, LLC will endeavor to preserve finish on vehicles submitted for work but cannot be held responsible for damage to that finish.  When possible, paint application should be scheduled after work in our shop has been completed.

Trademarks - All brands, products, services, and process names appearing on this website are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Xtreme Outlaw Chassis Works, LLC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Xtreme Outlaw Chassis Works, LLC or any third party, except as expressly granted herein.

Use Of Site - This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Xtreme Outlaw Chassis Works, LLC and its subsidiaries reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Xtreme Outlaw Chassis Works, LLC believes that customer conduct violates applicable law or is harmful to the interests of Xtreme Outlaw Chassis Works, LLC and its subsidiaries.

Disclaimer Of Warranty - Xtreme Outlaw Chassis Works, LLC makes no warranties either stated or implied, written or verbal, due to the unusual stresses placed on high-performance parts and because we have no control over how they are installed, maintained, or used. There is no warranty of merchantability or fitness made to purchasers. Furthermore, purchasers acknowledge and expressly affirm they are relying upon their own skill or judgment to select and purchase products from Xtreme Outlaw Chassis Works, LLC.  Purchasers are not relying on Xtreme Outlaw Chassis Works, LLC or any representative thereof, to select for purchase parts, equipment or services. Xtreme Outlaw Chassis Works, LLC assumes no responsibility or liability for any personal injury or loss resulting from the purchase or use of these products. Software is subject to the End User License Agreement (EULA) included in the packaging. Opened software may only be returned for exchange of a new copy.


Limitation of Liability – Under no circumstances and under no legal or equitable theory, whether in Tort, Contract or otherwise, shall Xtreme Outlaw Chassis Works, LLC or any of its affiliates, employees, directors, officers, agents, vendors or suppliers be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the site, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results or computer failure or malfunction, even if an authorized representative of Xtreme Outlaw Chassis Works, LLC has been advised of or should have known of the possibility of such damages, in no event will Xtreme Outlaw Chassis Works, LLC be liable for any damages in excess of the amount paid by you in connection with your use of the site on the date which the claim arose.

Copyright - As a user, you are authorized only to view, copy, print, and distribute documents on this website so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013 Xtreme Outlaw Chassis Works, LLC. All rights reserved.

All content appearing on this website is the property of: Xtreme Outlaw Chassis Works, LLC  

Copyright © 2013 Xtreme Outlaw Chassis Works, LLC. All rights reserved

Xtreme Outlaw Chassis Works
ph: 484-553-6031

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